Updating your payment method initiates an automatic charge on the new payment method for the full balance you owe. To ensure your account is in good standing, you can update your payment method. There are a few instances where you’ll have an outstanding balance, such as when we charge an expired credit card or a prepaid card with insufficient funds. Within your account, you can assign a new payment method, use a prepaid debit card or add a backup payment method. Since we automatically bill you each month, there’s no need to sign in every time to make a payment. The credit will then appear on your monthly bill the following month.
It will appear in your account the next day and, in the case of an outage, within 1 week of the outage being resolved. In instances where we owe you a credit, we'll issue it to your primary payment method on file. Simply sign in to your Fiber accountand scroll down to view a list of your most recent monthly statements. Within your account, you can view past statements, compare multiple ones or download them for your records. View past billing statementsįiber billing is 100% electronic for your security and convenience. Sign in to see past statements, pay your outstanding balance or update your payment methods. Amazon Pay, Google Pay, or Apple Pay), bank transfers, electronic checks.
You can conveniently manage your billing within your Fiber account. Paying by credit card is one of the most common methods of payment for making. Gift Payment. Give the gift of warmth by making a gift payment toward someone’s Virginia Natural Gas bill! Fill in, print and mail the gift payment form or call us at can view and pay your outstanding balance at any time within your account. If you choose to use AutoPay with your credit card you will automatically be enrolled in paperless billing. Please note it may take a billing cycle or two after you enroll for AutoPay to be set up on your account. Enroll in the Budget Plan with AutoPay and paperless billing for even more convenience.ĪutoPay. Safely and conveniently have your bill payment automatically deducted from your bank account or credit card each month for free.
Mobile Wallet: Receive and pay your bill through your smartphone's mobile wallet - Apple Wallet (iPhone) or Google Pay (Android). Manage billing in your Fiber account You can view and pay your outstanding balance at any time within your account.For your convenience, choose from one of the following ways to receive a paperless version of your bill through:
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